Privacy Policy

Last Updated: March 10, 2025

Moss Heart ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect

We collect the following types of information:

Personal Information: When you make a purchase, sign up for an account, or contact us, we may collect your name, email address, shipping address, phone number, and payment details.
Non-Personal Information: We automatically collect data such as IP addresses, browser types, and browsing behavior on our site through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Improve our website and services
Send promotional emails (you can opt out anytime)
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

Service providers who assist with payment processing, order fulfillment, and marketing
Legal authorities when required by law

4. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can adjust your browser settings to disable cookies, but some features of our site may not function properly.

5. Data Security

We implement security measures to protect your information but cannot guarantee absolute security. Please keep your account details secure.

6. Your Rights

Depending on your location, you may have rights to access, modify, or delete your personal data. Contact us at sales@mossheart.com for assistance.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, contact us at sales@mossheart.com.