FREE Shipping on All Orders – No Minimum Required!
Search
Loading...
Cart

Terms Of Service

Last Updated: March 10, 2025

Welcome to Moss Heart! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.


1. General Terms

Moss Heart (“we,” “us,” or “our”) provides floral arrangements and related products through our website. By placing an order or using our services, you confirm that you are at least 18 years old or have parental consent.


2. Orders & Payment

  • All prices are listed in USD and are subject to change without notice.

  • Payment must be made at the time of purchase via the available payment methods on our website.

  • Orders are subject to acceptance and availability.


3. Shipping & Delivery

  • We currently ship only within the United States.

  • Estimated delivery times are provided at checkout but may vary.

  • Moss Heart is not responsible for delays due to unforeseen circumstances (e.g., weather, carrier delays).

  • Customers are responsible for providing accurate shipping information. We are not liable for lost or delayed shipments due to incorrect details.


4. Returns & Refunds

  • Due to the perishable nature of our products, all sales are final.

  • If you receive a damaged or defective product, contact us at sales@mossheart.com within 24 hours of delivery with photos of the issue.

  • Approved refunds or replacements are at our discretion.


5. Intellectual Property

  • All content on this site, including images, text, and designs, is the property of Moss Heart and may not be copied, reproduced, or used without permission.


6. Limitation of Liability

  • Moss Heart is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the amount paid for the purchased product.


7. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.


8. Changes to These Terms

  • We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date.

  • Continued use of our services after changes are posted constitutes acceptance of the new Terms.


9. Contact Information

For any questions regarding these Terms, you may contact us at sales@mossheart.com.


Thank you for choosing Moss Heart!